Good to know

Frequently asked questions

Do you offer Cash on Delivery (COD)?
Yes, we offer Partial COD. Just select “Partial COD” at checkout — pay 25% in advance and the rest on delivery.
Are your bags 100% Authentic?
Yes, all our bags are guaranteed authentic. We source directly from trusted retailers, outlets and authorized distributors globally. Each piece undergoes a strict quality and authenticity check before shipping.
Will I have to pay any Custom Duty or hidden charges?
No, never. The price you see is the final price you pay. All customs duties, taxes, shipping fees and import charges are already included — there are no hidden fees at checkout or on delivery.
Are your bags Brand New or Pre-Owned?
All bags listed on our site are 100% brand new. They come with original packaging, tags and accessories, and are sourced from trusted retailers, boutiques and outlets across the world.
Why are your prices lower than retail or other marketplaces?
Our bags are carefully sourced from reputable retailers, boutiques and outlets across the globe, often during exclusive promotions and flash sales. This lets us offer authentic luxury at highly competitive prices — with the savings passed directly to you.
What if I receive a damaged or fake bag?
All our bags are sourced directly from brand outlets and go through a rigorous 6-step authentication before shipping. In the rare event of a defective item, share an unboxing video and we’ll arrange a prompt replacement. In the highly unlikely case of an inauthentic item, you’re covered by our 100% Money-Back Guarantee.