Good to know

Frequently asked questions

Do you offer Cash on Delivery (COD)?
Yes, we offer Partial COD. Just select “Partial COD” at checkout — pay 25% in advance and the rest on delivery.
Are your beauty products 100% Authentic?
Yes, everything is guaranteed authentic. We source only from authorized distributors, retailers and outlets globally, and every item is checked for genuine seals, batch codes and packaging before shipping.
Will I have to pay any Custom Duty or hidden charges?
No, never. The price you see is the final price you pay. All customs duties, taxes, shipping fees and import charges are already included — there are no hidden fees at checkout or on delivery.
Are your products genuine and in-date?
Yes. Every product is 100% genuine, factory-sealed and within its shelf life, with original packaging, labelling and batch codes intact.
Why are your prices lower than retail or other marketplaces?
We source from reputable retailers and authorized outlets across the globe, often during exclusive promotions and flash sales. This lets us offer authentic beauty at highly competitive prices — with the savings passed directly to you.
What if I receive a damaged or fake product?
All products are sourced through authorized channels and checked before shipping. In the rare event of a damaged item, share an unboxing video and we’ll arrange a prompt replacement. In the highly unlikely case of an inauthentic item, you’re covered by our 100% Money-Back Guarantee.