Is Kicks Machine Legit?
The 30 second answer
Yes. Kicks Machine is a legit, India based sneaker, luxury bag, and streetwear marketplace. Founded in 2021, we have shipped to 80,000+ customers across India, every product is verified through a 6 step in house authentication plus two third party services (CheckCheck and LegitApp), and every order is backed by a 100% money back authenticity guarantee. If you ever receive a pair you suspect is fake, we refund you, no debate.
Who is Kicks Machine?
Kicks Machine started in 2021 with one job: get Indian sneakerheads, hypebeasts, and luxury fans the real thing, without flying to Dubai or paying reseller app fees.
Today we are:
- A registered Indian company operating since 2021
- 80,000+ customers served across every state in India
- A 30+ person team based in Dehradun, Uttarakhand
- Stockists of Nike, Jordan, Adidas, Yeezy, New Balance, Dr. Martens, Coach, Michael Kors, Supreme, Fear of God Essentials, and 50+ other brands
- Featured across sneaker and streetwear communities on Instagram, Reddit, and YouTube
If you have ever wondered whether the company behind the website is real, yes. We have a customer care team you can call, a verified Instagram with thousands of customer tags, and a public authenticity guarantee in writing.
5 ways to verify Kicks Machine is authentic, yourself
You do not have to take our word for it. Here are five independent ways to confirm we sell only genuine product.
1. Read our 6 step authentication process
Every single product that goes out from Kicks Machine passes through a 6 step in house verification: box label, stitching, materials, weight, SKU match, and packaging accessories. Read the full breakdown on our Authenticity Guarantee page.
2. We double check with third party authenticators
For high value or doubtful pairs, we run them through CheckCheck and LegitApp, the same independent authentication services used by global resale platforms like StockX and GOAT. If a pair does not pass both internal and external checks, it does not ship.
3. Ask for a free authentication certificate
Email us before your order is dispatched and we will include a free LegitApp authentication certificate. No upcharge, no hassle. This is the same paperwork you would get from a paid third party authentication service.
4. Talk to a real person on our team
Call our Dehradun care team on +91 95480 57414, Monday to Friday, 11 AM to 6 PM, or message us on Instagram any time. A scam does not pick up the phone, answer sizing questions, and send you an authentication certificate before you have even paid.
5. Read independent reviews
Do not just trust our site. Check what real buyers say:
- Customer tags on our Instagram
- Reddit threads about Indian sneaker resellers
- YouTube unboxings of Kicks Machine orders
If we sold fakes, the internet would have buried us by now. The opposite has happened.
How to spot a fake sneaker yourself
Whether you buy from us or anywhere else, every sneakerhead should know how to authenticate their own pair. Here is a quick checklist that works across most Jordan, Dunk, Yeezy, Samba, and Air Force 1 models:
- Box label: SKU, size, country code, and barcode should all match the shoe inside. Fonts should be sharp, not blurry.
- Stitching: Real pairs have tight, even stitching with no loose threads. Fakes often have crooked or skipped stitches around the toe box and the Swoosh or three stripes.
- Materials: Genuine leather has texture and slight imperfection. Fakes feel plasticky and uniformly smooth.
- Weight: Most authentic sneakers feel slightly heavier than fakes because of better midsole foam and outsole rubber.
- Smell: Counterfeits often smell strongly of glue. Real pairs have a faint, neutral leather or foam smell.
- Insole and tongue tag: Check that the size, country, and SKU on the tongue tag match the box. Insole logos should be cleanly printed, not smudged.
- QR code or tech pack (where applicable): Newer Nike and Adidas releases ship with QR codes or NFC tags. Scan them and they should resolve to a brand owned page.
If anything feels off, contact us and we will get the pair independently authenticated or refund you in full.
What happens if you receive a pair you think is fake?
This is the question every first time buyer wants answered, so here it is in one paragraph:
If you ever believe a pair you received from Kicks Machine is not authentic, email or WhatsApp our team promptly with photos. We will either send the pair to a third party authenticator at our cost or refund you 100%, your choice. We have done this only a handful of times since 2021, but the policy exists because we know it is the only thing that actually matters to you.
Why "100% authentic" is our entire business model
Selling one fake pair would end Kicks Machine. We would lose the customer, the Instagram callout, the standing with the brands we stock, and the trust we have spent years building with 80,000+ buyers. There is no version of this business where it is worth selling a fake to make a quick sale.
That is why we over invest in authentication: 6 step internal checks, two third party services, free certificates on request, and a money back guarantee. The math only works if every pair is real.
Frequently asked questions
Is Kicks Machine legit?
Yes, Kicks Machine is a legitimate India based retailer founded in 2021 and operated by brothers Apoorv and Aman Kandwal from Dehradun, Uttarakhand. We have served over 80,000 customers across India, carry 50+ authenticated brands, and back every order with a 100% money back guarantee against counterfeits, so you are never gambling on what arrives.
Where is Kicks Machine located?
Kicks Machine is headquartered in Dehradun, Uttarakhand, where our 30+ person team verifies, photographs, and packs every order in house. We are not a dropshipper or an overseas reseller. We ship from our own facility to every state in India, with free shipping on prepaid orders and full tracking on every parcel we send.
Is shipping from Kicks Machine safe?
Yes. Every Kicks Machine order ships in its original box with tamper proof seals, packed by our own team in Dehradun and dispatched with a tracking number you can follow to your door. We ship to every state in India, with free shipping on prepaid orders and protective packaging that keeps boxes pristine in transit.
What is your authentication process?
Every item passes a 6 step in house check covering box label, stitching, materials, weight, SKU match, and original accessories. High value or doubtful pieces get a second pass through CheckCheck and LegitApp, the same independent services global resale platforms use. If a piece fails either check, it never ships, and a free LegitApp certificate is available on request.
What is your return policy?
If any item is ever found to be counterfeit, Kicks Machine honours a 100% money back guarantee, no debate. For other concerns, contact our care team within the stated returns window with your order details and unworn product in original packaging, and we will walk you through your options. Always message us before sending anything back.
How long has Kicks Machine been in business?
Kicks Machine was founded in 2021 and has operated continuously since, growing from a two person startup into a 30+ person team. In that time we have served more than 80,000 customers across India and expanded from sneakers into luxury bags, streetwear, beauty, and accessories, all while staying fully bootstrapped with no outside investors.
Are the reviews on Kicks Machine real?
Yes. The reviews and ratings you see come from verified Kicks Machine customers who bought and received their orders, not paid placeholders. We also have an active community on Instagram where buyers post their real pickups and tag us. We never delete genuine criticism, because honest feedback is how a small bootstrapped team keeps getting better.
Does Kicks Machine sell fakes or replicas?
No. Kicks Machine sells only brand new, never worn, 100% authentic product. Selling a single fake would cost us our customers, our community, and the brands we work with, so the math never works. That is why every item clears a 6 step in house check plus CheckCheck and LegitApp verification before it is allowed to ship to you.
Is payment on Kicks Machine secure?
Yes. Payments on kicksmachine.com run through encrypted, PCI compliant gateways, the same trusted providers used across major Indian online retailers. We never see or store your full card details. You can pay using cards, UPI, net banking, and popular wallets, and prepaid orders ship free with full order tracking from checkout right through to delivery.
How do I contact Kicks Machine customer support?
Our Dehradun based care team answers on +91 95480 57414, Monday to Friday, 11 AM to 6 PM, and replies to direct messages on Instagram any time. Whether you want sizing help, an authentication certificate before dispatch, or an order update, a real person on our team will get back to you quickly.
Does Kicks Machine sell original Jordans?
Yes. Every pair of Air Jordans we sell, from Jordan 1 to Jordan 4 to Jordan 11, is 100% authentic and cleared through our 6 step in house process plus CheckCheck and LegitApp where needed. Each pair ships brand new in its original box with all accessories included.
Does Kicks Machine sell original bags?
Yes. Our luxury bag lineup, including Coach, Michael Kors, Prada, and other designer labels, goes through the same authentication as our sneakers. Every bag is genuine and arrives with its original packaging, dust bag, and tags, backed by the same 100% money back guarantee against counterfeits.
Is Kicks Machine India legit?
Yes. Kicks Machine India is simply Kicks Machine, a legitimate Indian sneaker, luxury, and streetwear marketplace operating since 2021 from our Dehradun base. We have served more than 80,000 customers across the country and back every order with a 100% money back authenticity guarantee.
Still want proof?
Read the full breakdown of our checks on the Authenticity Guarantee page, learn the story behind the brand on our About Us page, or just start browsing: the latest grails, all sneakers, and the luxury edit are all 100% authenticated and ready to ship across India.